Loyalty Program

Nalèa XoXo Rewards: The Loyalty Program

How It Works

Customers earn "Nalèa XoXo Points" for every purchase and social interaction. These points can be redeemed for discounts, free shipping, or exclusive beauty products.

1. Ways to Earn Points

Action Reward
Sign Up 50 Nalèa XoXo Points
Shop 1 Point for every R1 spent
Follow on Instagram/TikTok 10 Points per platform
Birthday Treat 100 Points on your big day
Leave a Photo Review 30 Points (Show off that glow!)
Refer a Friend Friend gets 10% off; You get 50 Points

2. Reward Tiers (The Glow-Up)

The more you shop, the higher your status.

  • Tier 1: Nalèa (Entry Level)

    • Requirement: Join for free.

    • Perks: Standard point earning, early access to new lash drops.

  • Tier 2:  XoXo (Spend R2,500+ / year)

    • Requirement: Earn 2,500 lifetime points.

    • Perks: 1.25x point multiplier, exclusive "Baddie-only" flash sales, free shipping on all orders.

  • Tier 3: Ultimate Icon (Spend R6,000+ / year)

    • Requirement: Earn 6,000 lifetime points.

    • Perks: 1.5x point multiplier, a free birthday beauty bundle, priority customer support, and voting rights on the next accessory collection.

3. Ways to Redeem

Once points are collected, they can be swapped at checkout for instant savings:

  • 500 Points: R50 Discount

  • 1000 Points: R100 Discount

  • 1500 Points: Free Jewelry Piece (from a selected collection)

  • 2500 Points: "The Glam & Glow Co Bundle" (Surprise mix of skincare and beauty tools)

4. Program Fine Print (The Legal Stuff)

  • Expiry: Points expire after 12 months of inactivity.

  • Non-Transferable: Points cannot be exchanged for cash or transferred to other accounts.

  • Returns: If a product is returned, the points earned from that purchase will be deducted from the balance.